Protecting Your Data

Privacy Policy

Last updated 29 December 2025

Privacy Policy of Stratora

This Privacy Policy explains how Stratora collects, uses, stores, and protects personal data when you use our website and services. By using Stratora, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

  • Account data, such as name, email address, company name, and authentication details.
  • Project and workspace data, including documents, messages, metadata, and user-generated content uploaded to the platform.
  • Usage data, such as pages visited, product interactions, device type, browser type, and log data.
  • Support and communication data, including information shared when contacting our support team.

2. How We Use Information

We use personal data to operate and improve Stratora, including to:

  • Provide, maintain, and secure the platform.
  • Authenticate users and manage access permissions.
  • Deliver core product capabilities and analytics.
  • Respond to support requests and service communications.
  • Comply with legal obligations and enforce our terms.

3. Legal Bases (Where Applicable)

Where required by law, we process personal data on one or more lawful bases, including contract performance, legitimate interests, legal compliance, and consent.

4. Cookies and Similar Technologies

Stratora uses cookies and similar technologies to keep users signed in, remember preferences, improve performance, and understand product usage. You can control cookies through your browser settings, but some features may not function correctly if cookies are disabled.

5. Data Sharing

We do not sell personal information. We may share data with trusted service providers that help us operate the platform (for example hosting, analytics, authentication, and customer support), subject to appropriate confidentiality and security obligations.

6. Data Retention

We retain personal data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and regulatory requirements.

7. Security

We implement reasonable technical and organizational safeguards designed to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request data portability. You may also have the right to withdraw consent where processing is based on consent.

10. Children's Privacy

Stratora is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at info@stratora.ai.